Dunianow.com (www.dunianow.com) is a multinational technology company specializing in e‑commerce, retail, internet, and technology. The company provides C2C, B2C, and B2B sales via web portals, plus electronic payments, shopping search engines and cloud computing. It owns and operates diverse businesses worldwide. terms since July 2020 — by clicking “create account” you accept terms of use.
dunianow.com is a wholesale or single‑item marketplace where you buy products in bulk or individually. Sellers, retailers and boutiques list their items. Resale products (including services) are shipped to us for verification first — authentic & as described. Once verified, we ship to you. Retail products (electronics, accessories, garments, beauty, health) are pre‑verified and ship directly from trusted partners.
If product quality or ship date differs from what you and the supplier agreed, we help you reach a satisfactory outcome, including getting your money back. “Instant Ship” products are pre‑verified and authenticated.
We offer returns on all purchases — you have 3 days from delivery to request a return. Once processed, we refund the amount you paid less shipping costs to/from you. Refund issued as dunianow.com credit for future purchases.
Simply contact us and we’ll handle it.
We’re here 24/7 by submitting a support request. Also, each category displays a customer care number you can call.
✆ phone numbers available per category
Browse items, select size, tap “Buy”. Enter contact info, choose payment, and items are on the way.
NB: Shipment of products after payments: within one month due time.
Payments processor may fail (wrong card number, insufficient funds, zip code). Review details or contact your bank. Still issues? Contact us.
Yes within 3 hours of placing or before seller confirms (whichever first). After 3h/seller confirmation → cannot cancel. For apparel & accessories orders are auto‑confirmed.
We ensure 100% authenticity — Assurance of Authenticity at no extra cost. If inauthentic or not as described, we notify you and offer full refund.
We accept returns on New in Box, New No Box, dunianow.com purchases in same condition as shipped. No refunds on special/used/dunianow.com Storage/“Final Sale” items or shipped to freight forwarders.
Exceptions:
Return/exchange steps:
➕ Restocking fee may apply, customer pays shipping, refund after inspection.
Costs depend on CBM or distance — stipulated per order. Multiple/heavy items may incur additional charges.
Due to COVID-19 some delays possible. International: delivery varies by customs. If you enter national ID at checkout, import duties excluded. Otherwise you’re responsible for duties.
Check Orders in Profile (app). Verify email in Settings. Website orders: contact us.
Unable to change once placed. You may cancel within 3h (if not confirmed) and re‑order.
Check Orders tab, tracking number. If delivered but not received, contact us. We ensure delivery to address provided at checkout.
Sellers occasionally unable to complete; we try to find replacement. If canceled, item may still be available (price may differ). You can place an offer in the app.
Yes, based on applicable state tax laws. Collected on orders shipped to certain states.
Sales tax applies to states requiring it, based on shipping address (not billing). Even for offers completed later.
Rates vary by state. Some include shipping fees in tax calculation.
We estimate based on delivery address; may update when order finalized.
If you entered state tax ID at checkout, you’ll be charged cross‑border tax covering duties & taxes — no additional charges upon receipt. If no ID, you’re liable for duties/taxes charged by carrier.
We estimate VAT & duty as: VAT = 5% × [Item Price + Insurance + Shipping + Duty + other taxes] (duty 5% on item+ins+shipping, no duty if sum < USD100). Shipping assumed $40. No insurance or other taxes currently.
contact support@dunianow.com if you believe charged in error
© dunianow.com — terms binding as of July 2020. All policies described are summaries, full terms available on request.